Financial Consumer Agency of Canada
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For Consumers

We have the information you need about financial products and services. Try our interactive tools and read our publications to evaluate your options and keep more money in your pocket.

Interactive tools

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Publications

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Whether you are buying your first home or refinancing it, shopping around for a credit card or a TFSA, our easy-to-understand publications will provide you with dependable information about financial products and services.

Read our publications

Frequently Asked Questions

Link to Frequently Asked Questions

Get answers to your questions. Consult our FAQs


How to make a complaint

Link to Making a Complaint

Want to file a complaint against your FI but don't know how? Read the complaint handling process

Consumer Alerts

Link to Consumer Alerts

Recent scams, details about financial fraud, legislation changes affecting your banking. Know all about it. Read the consumer alerts from FCAC

Multimedia

Multimedia

Watch testimonials of real people who turned their personal finances around by using FCAC’s publications and tools. Listen to audio capsules for tips on financial products and services and more. Watch the videos, listen to the clips

Topics of interest





Protecting Consumers / Informing Canadians